Automatic Opt-In Management
Collect and store verified customer consent automatically.
Compliance
Stay Compliant. Text With Confidence.
Protect your business and your customers with built-in texting compliance tools.
10,000+ merchants served.
4.9 average merchant rating
4.9 average merchant rating
Contacts addedThis month+1,284
Offers redeemedThis month937
Attributed revenueThis month$21,480
Features and benefits
What You Get With Customer Connect Compliance
Everything you need to protect your business and build trust.
TCPA & CTIA Compliant Messaging
Every text follows federal and carrier regulations.
Two-Way Opt-Out Controls
Customers can easily unsubscribe with a single word.
Transparent Record Keeping
Access detailed logs of every opt-in and opt-out event.
Message Templates
Send campaigns that meet all compliance standards.
Peace of Mind
Reduce risk while focusing on growing your business.
What you get
Protect Your Business and Build Trust
Compliance handled at the platform level, not left to your team’s memory.
Secure Opt-In Collection
Collect consent the right way, every time.
- Verified customer consent stored automatically
- Built-in double opt-in protection
- QR codes and keywords built for compliance
Easy Opt-Out Management
Keep customer trust front and center.
- Instant STOP keyword recognition
- Automatic non-marketing list updates
- Customer-friendly preference options
Built-In Safeguards
Stay protected without slowing down.
- Pre-approved quick replies that meet industry standards
- TCPA and CTIA alignment for every campaign
- Full message history for audits and record keeping
Merchant stories
What Our Customers Are Saying
Real merchants, real results — in their own words.
We were looking for a better way to communicate directly with our customers, especially for specials and updates. Customer Connect turned out to be exactly what our business needed. It’s affordable, easy to use, and flexible. Our customers sign up via QR code or kiosk, and we can quickly send messages, promotions, and track results. I expect this platform to be a big benefit to our business.
This platform helps us easily connect with our guests! This company is great to work with!
This software has been a great addition to my local store marketing. I have several stores with 3,000+ customer sign-ups! This large database allows me to increase revenue by sending out textALERTS about $5 Friday, promote additional offers and or sell gift cards!
FAQ
Got Questions? We’ve Got Answers.
Still have unanswered questions and need to get in touch?
A text marketing and communication platform that helps businesses connect with customers and employees via SMS. It lets you send promotions, reminders, and automated messages to drive engagement and increase revenue.
- Customers opt in via text, QR code, web form, or in-store kiosk.
- You send messages like promotions, event reminders, or loyalty rewards.
- Customers respond and engage, helping you drive repeat business.
Any business can use Customer Connect. It’s a particularly strong fit for:
- Retail & restaurants — coupons, loyalty rewards
- Salons & gyms — appointment reminders, promotions
- Service businesses — customer updates, scheduling
- Healthcare & dental offices — patient reminders
- Corporate teams — employee alerts, shift updates
Most merchants are live within a few days. We register your dedicated toll-free texting number, walk you through step-by-step onboarding, and help you import or grow your first contact list with QR codes, web forms, and kiosks.
Yes. TCPA and CTIA safeguards are built in — verified opt-in capture, automatic STOP handling, non-marketing list updates, and full message history for audits. See the Compliance page for the details.
It Starts with a MessageIt Ends with Loyalty
Book a 20-minute walkthrough with a Growth Specialist and see exactly how much revenue your customer list is leaving on the table.
No contracts to review on the call. No pressure. Just a plan.