Build Customer Database
- In-store kiosk
- Mobile web app
- In-store QR codes
- Online web forms
Connect & grow
Revenue Growth. Customer Retention. Deeper Engagement.
Drive more visits, more positive reviews, and more revenue with the Customer Connect engagement platform.
Trusted across every kind of local business
Restaurants Retail Salons & Spas Fitness Auto Shops Food Trucks Pet Services Golf Courses Entertainment Healthcare Franchises Services Restaurants Retail Salons & Spas Fitness Auto Shops Food Trucks Pet Services Golf Courses Entertainment Healthcare Franchises Services
Our services
Three Systems, One Platform
Build the list, track the behaviour, and message the right people at the right time.
Track Customers
- Digital loyalty
- Trackable text offers
- Mini-URLs
- Contact notes
Text Customers
- SMS marketing
- MMS marketing
- Automated texts
- 1:1 conversations
Outcomes
We Help You Where You Need It Most
Pick the outcome you need first — the platform handles the rest.
Boost Revenue
Trackable text offers let you see which messages convert, which customers redeem, and what’s actually working.
Win Back Lost Customers Automatically
Recover up to 25% of lost customers each month without manual follow-ups.
Effortless Loyalty That Drives Repeat Visits
Reward customers through a custom loyalty kiosk and mobile web app.
See What’s Actually Driving Revenue
Track performance across social, local ads, email, and your growing text list.
More 5-Star Reviews, Fewer Headaches
Increase positive reviews automatically while reducing negative feedback.
Compliance Handled For You
TCPA and CTIA safeguards are built into every campaign you send.
Case study
Real Growth, Real Numbers
A local restaurant chain in Indiana with two locations ignited their growth starting in 2017. The owner wanted a simple way to bring customers back and reward them for doing so. SMS was the obvious choice — the open rate is more than double email marketing, and building a custom mobile app was out of the question due to the expense.
Within the first year on the platform, the business had 3,701 contacts sign up. In that same year the merchant sent 58,576 texts, saw customers check in 11,029 times, and added $48,328 in additional revenue.
Today the chain has 9 locations, a total of 137,470 contacts, and an increase of $7,015,255 in estimated revenue.
0New ContactsThe total number of contacts added in the last 12 months.
0Loyalty RedemptionsUsing an offer of $10 off $30, redeemed every 7 check-ins.
$0Estimated RevenueUsing automated text: 44,784 redemptions. 15.3% of text offers were redeemed.
Merchant stories
What Our Merchants Say About Us
Real merchants, real results — in their own words.
We were looking for a better way to communicate directly with our customers, especially for specials and updates. Customer Connect turned out to be exactly what our business needed. It’s affordable, easy to use, and flexible. Our customers sign up via QR code or kiosk, and we can quickly send messages, promotions, and track results. I expect this platform to be a big benefit to our business.
This platform helps us easily connect with our guests! This company is great to work with!
This software has been a great addition to my local store marketing. I have several stores with 3,000+ customer sign-ups! This large database allows me to increase revenue by sending out textALERTS about $5 Friday, promote additional offers and or sell gift cards!
FAQ
Got Questions? We’ve Got Answers.
Still have unanswered questions and need to get in touch?
A text marketing and communication platform that helps businesses connect with customers and employees via SMS. It lets you send promotions, reminders, and automated messages to drive engagement and increase revenue.
- Customers opt in via text, QR code, web form, or in-store kiosk.
- You send messages like promotions, event reminders, or loyalty rewards.
- Customers respond and engage, helping you drive repeat business.
Any business can use Customer Connect. It’s a particularly strong fit for:
- Retail & restaurants — coupons, loyalty rewards
- Salons & gyms — appointment reminders, promotions
- Service businesses — customer updates, scheduling
- Healthcare & dental offices — patient reminders
- Corporate teams — employee alerts, shift updates
Most merchants are live within a few days. We register your dedicated toll-free texting number, walk you through step-by-step onboarding, and help you import or grow your first contact list with QR codes, web forms, and kiosks.
Yes. TCPA and CTIA safeguards are built in — verified opt-in capture, automatic STOP handling, non-marketing list updates, and full message history for audits. See the Compliance page for the details.
It Starts with a MessageIt Ends with Loyalty
Book a 20-minute walkthrough with a Growth Specialist and see exactly how much revenue your customer list is leaving on the table.
No contracts to review on the call. No pressure. Just a plan.