Automated Loyalty Campaigns
Reward repeat visits without extra effort.
Loyalty program
Build Loyalty That Lasts, Customize Every Experience
Go beyond basic messaging — create personalized loyalty and tailored campaigns that keep customers coming back.
10,000+ merchants served.
4.9 average merchant rating
4.9 average merchant rating
Contacts addedThis month+1,284
Offers redeemedThis month937
Attributed revenueThis month$21,480
Features and benefits
What You Get With Loyalty
Turn every visit into a reason to return.
Win-Back Messages
Re-engage customers who haven’t visited in a while.
Custom Offers & Incentives
Create offers unique to your business.
Targeted Promotions
Send timely discounts and perks that drive action.
Loyalty Tracking Dashboard
See which customers are most engaged.
Personalized Messaging
Deliver texts that feel 1-to-1, not mass produced.
What you get with loyalty
Turn Every Visit Into a Reason to Return
Three outcomes merchants see within the first ninety days.
Keep Customers Coming Back
Reward loyal shoppers with exclusive offers and perks.
- Automatic follow-ups after visits or purchases
- Celebrate birthdays and anniversaries with special texts
- Turn one-time buyers into repeat customers
Increase Customer Spend
Encourage higher ticket sales through incentives.
- Offer discounts for repeat visits
- Targeted promotions that drive upsells
- Motivate customers to choose you over competitors
Simplify Loyalty Management
Make loyalty effortless for both you and your customers.
- Track redemption offers inside your texting platform
- No punch cards or extra apps required
- Customers redeem offers directly from their phone
Setup
Set Up a Loyalty Kiosk in Minutes
Make it easy for customers to join and redeem offers right at your business.
1
Place Kiosk Tablet on Site
Place your kiosk near the checkout counter or entrance.
2
Customers Sign Up
Customers enter their phone number to join.
3
Redeem Via Text
Check-ins are tracked digitally and customers receive offers directly to their phone.
Industries
Industries That Benefit From Loyalty
Loyalty programs work for almost any business, but they shine where repeat visits drive revenue.
Restaurants
Spas & Salons
Fitness Centers
Food Trucks
Pet Services
Golf Courses
Entertainment Venues
Auto Shops
Merchant stories
Customer Stories: Loyalty That Works
Real merchants, real results — in their own words.
We were looking for a better way to communicate directly with our customers, especially for specials and updates. Customer Connect turned out to be exactly what our business needed. It’s affordable, easy to use, and flexible. Our customers sign up via QR code or kiosk, and we can quickly send messages, promotions, and track results. I expect this platform to be a big benefit to our business.
This platform helps us easily connect with our guests! This company is great to work with!
This software has been a great addition to my local store marketing. I have several stores with 3,000+ customer sign-ups! This large database allows me to increase revenue by sending out textALERTS about $5 Friday, promote additional offers and or sell gift cards!
FAQ
Got Questions? We’ve Got Answers.
Still have unanswered questions and need to get in touch?
A text marketing and communication platform that helps businesses connect with customers and employees via SMS. It lets you send promotions, reminders, and automated messages to drive engagement and increase revenue.
- Customers opt in via text, QR code, web form, or in-store kiosk.
- You send messages like promotions, event reminders, or loyalty rewards.
- Customers respond and engage, helping you drive repeat business.
Any business can use Customer Connect. It’s a particularly strong fit for:
- Retail & restaurants — coupons, loyalty rewards
- Salons & gyms — appointment reminders, promotions
- Service businesses — customer updates, scheduling
- Healthcare & dental offices — patient reminders
- Corporate teams — employee alerts, shift updates
Most merchants are live within a few days. We register your dedicated toll-free texting number, walk you through step-by-step onboarding, and help you import or grow your first contact list with QR codes, web forms, and kiosks.
Yes. TCPA and CTIA safeguards are built in — verified opt-in capture, automatic STOP handling, non-marketing list updates, and full message history for audits. See the Compliance page for the details.
It Starts with a MessageIt Ends with Loyalty
Book a 20-minute walkthrough with a Growth Specialist and see exactly how much revenue your customer list is leaving on the table.
No contracts to review on the call. No pressure. Just a plan.