Billed monthly
Unlimited contacts and users on every plan.
Unlimited contacts. Unlimited users. Every feature on every plan. The only thing that changes is how many message credits you need each month.
Billed monthly
Unlimited contacts and users on every plan.
Billed monthly
Unlimited contacts and users on every plan.
Need more volume? High-usage plans start below.
Same platform, same support. Pick your credit volume.
| Feature | Growth | Premium |
|---|---|---|
| Plan basics | ||
| Contacts | Unlimited | Unlimited |
| Users | Unlimited | Unlimited |
| Locations | 1 included | 1 included |
| Dedicated toll-free text number | 1 included$5/mo per add’l user number | 1 included$5/mo per add’l user number |
| Enable current business phone for SMS | $40 one-time$15/mo per number | $40 one-time$15/mo per number |
| Messaging | ||
| Bulk texting with pictures & GIFs | ||
| One-to-one text messages | ||
| Custom automated text workflows | ||
| Group segmentation | ||
| Trackable offers | ||
| Digital loyalty program | ||
| URL shortener | ||
| Built-in TCPA compliance | ||
| List growth tools | ||
| Auto QR code generator | ||
| Embeddable web forms | ||
| Shareable web forms | ||
| Cellular-enabled kiosk | $300 per kiosk+ $15/mo per kiosk | $300 per kiosk+ $15/mo per kiosk |
| Mobile web app | ||
| Keyword marketing | ||
| List upload tool | ||
| Automated text tools | ||
| Automated “missed call” text back | ||
| Reputation management | ||
| Google reviews automation | ||
| Bounce-back automated offer | ||
| Lapsed & lost customer automated offer | ||
| Birthday automation | ||
| Anniversary automation | ||
| Lead engagement workflow automation | ||
| Employee onboarding workflow automation | ||
| Recruiting workflow automation | ||
| Onboarding and support | ||
| Step-by-step onboarding | ||
| Phone & chat support | ||
| Training resource center | ||
| Dedicated customer success manager | ||
| Custom set-up | ||
Every feature is included on both plans — plans differ by monthly message credits.
For multi-location merchants and heavy senders — the per-credit rate drops as volume grows.
Billed monthly
Unlimited contacts and users on every plan.
Billed monthly
Unlimited contacts and users on every plan.
Billed monthly
Unlimited contacts and users on every plan.
Only pay for what your locations actually use.
$300 per kiosk plus $15/mo per kiosk. Tamper-proof case, runs on cellular data — just plug it in.
$40 one-time setup, then $15/mo per number to text-enable the number customers already know.
$5/mo per additional user number so each team member can hold their own conversations.
Still have unanswered questions and need to get in touch?
A credit is one message segment. SMS costs 1 credit and MMS costs 3 credits. Unused credits do not roll over, and additional credits are billed at your plan’s per-credit rate.
No. Every plan includes unlimited contacts and unlimited users. Plans differ only by the number of monthly message credits.
Paying annually lowers the effective monthly rate by up to 20% — for example Growth moves from $99/mo to $79/mo. Everything else about the plan is identical.
A text marketing and communication platform that helps businesses connect with customers and employees via SMS. It lets you send promotions, reminders, and automated messages to drive engagement and increase revenue.
Any business can use Customer Connect. It’s a particularly strong fit for:
Book a 20-minute walkthrough with a Growth Specialist and see exactly how much revenue your customer list is leaving on the table.
No contracts to review on the call. No pressure. Just a plan.