It starts with a message. It ends with loyalty.
TCPA & CTIA compliant Call or text (806) 606-6500
Customer loyalty

Turn First Visits Into Lasting Loyalty

Strengthen customer loyalty with automatic reminders on offers, personalized rewards, and text campaigns that re-engage lost customers effortlessly.

10,000+ merchants served.
4.9 average merchant rating
Last 30 days
Contacts addedThis month+1,284
Offers redeemedThis month937
Attributed revenueThis month$21,480
Features and benefits

All the Loyalty Tools… None of the Complexity

Everything you need to keep customers coming back, without adding a single step to your team’s day.

Win Back Dormant Customers

Re-engage customers who haven’t visited or purchased in a while with targeted messages that bring them back into your business.

Schedule Automatic Reminders

Create follow-ups you control, scheduled to send when it makes sense for your business.

Capture Prospects With Offers

Turn casual visitors into loyal, repeat customers with timely promotions, personalized offers, and exclusive incentives that drive action.

Kiosk & Mobile Web App

Let customers check in, earn points, and redeem rewards effortlessly from your kiosk or mobile web app — keeping loyalty seamless and engagement high.

Deliver Personalized Rewards

Recognize and reward customers with custom incentives that make them feel valued and keep them coming back again and again.

Targeted Customer Segmentation

Reach the right customers with the right message at exactly the right time, so every interaction is relevant and drives engagement.

Every touchpoint, working together

Every Touchpoint, Working Together

Convert more prospects, retain more customers, and boost engagement from one connected loyalty engine.

Convert More Prospects

Turn interest into revenue by offering rewards when someone opts in.

  • QR codes, keywords, or web forms deliver instant offers via text
  • Every sign-up lands in a list you own
  • Offers are trackable from send to redemption

Retain More Customers

Reward loyalty with personalized offers that keep them coming back.

  • Automated reminders and redeemable offer texts
  • “We Miss You” campaigns that run without you
  • No hours spent building each send

Boost Engagement

Encourage frequent interactions through kiosks and your mobile web app.

  • Self-serve check-ins at the point of sale
  • Reward progress visible on every visit
  • Redemptions confirmed instantly by text
Merchant stories

What Our Customers Are Saying

Real merchants, real results — in their own words.

We were looking for a better way to communicate directly with our customers, especially for specials and updates. Customer Connect turned out to be exactly what our business needed. It’s affordable, easy to use, and flexible. Our customers sign up via QR code or kiosk, and we can quickly send messages, promotions, and track results. I expect this platform to be a big benefit to our business.
AS Anna SullivanCarl’s Catfish
This platform helps us easily connect with our guests! This company is great to work with!
DS Daniel S.Rafferty’s
This software has been a great addition to my local store marketing. I have several stores with 3,000+ customer sign-ups! This large database allows me to increase revenue by sending out textALERTS about $5 Friday, promote additional offers and or sell gift cards!
PR Paul R.Smoothie King
FAQ

Got Questions? We’ve Got Answers.

Still have unanswered questions and need to get in touch?

A text marketing and communication platform that helps businesses connect with customers and employees via SMS. It lets you send promotions, reminders, and automated messages to drive engagement and increase revenue.

  • Customers opt in via text, QR code, web form, or in-store kiosk.
  • You send messages like promotions, event reminders, or loyalty rewards.
  • Customers respond and engage, helping you drive repeat business.

Any business can use Customer Connect. It’s a particularly strong fit for:

  • Retail & restaurants — coupons, loyalty rewards
  • Salons & gyms — appointment reminders, promotions
  • Service businesses — customer updates, scheduling
  • Healthcare & dental offices — patient reminders
  • Corporate teams — employee alerts, shift updates

Most merchants are live within a few days. We register your dedicated toll-free texting number, walk you through step-by-step onboarding, and help you import or grow your first contact list with QR codes, web forms, and kiosks.

Yes. TCPA and CTIA safeguards are built in — verified opt-in capture, automatic STOP handling, non-marketing list updates, and full message history for audits. See the Compliance page for the details.

It Starts with a MessageIt Ends with Loyalty

Book a 20-minute walkthrough with a Growth Specialist and see exactly how much revenue your customer list is leaving on the table.

No contracts to review on the call. No pressure. Just a plan.