Automated Review Requests
Automated campaigns send texts asking customers to leave a review.
Online reviews
Collect, Manage, and Showcase Your Reviews
Turn every customer experience into a powerful marketing tool.
10,000+ merchants served.
4.9 average merchant rating
4.9 average merchant rating
Contacts addedThis month+1,284
Offers redeemedThis month937
Attributed revenueThis month$21,480
Features and benefits
Online Reviews Features and Benefits
Everything you need to build a reputation that sells for you.
Reputation Builder
Build your reputation by quickly addressing negative reviews and proudly displaying the positive ones.
Positive Reviews Amplified
Share glowing reviews on your website or social media.
Respond Quickly
Reply to reviews directly to boost trust and credibility.
Monitor Feedback
Identify trends to improve your business operations.
Boost Online Presence
Increase visibility and attract more customers.
What you get with online reviews
Turn Every Review Into Growth
Collection, response, and improvement — handled in one loop.
Effortless Review Collection
Get more reviews without extra work.
- Automated requests sent via text
- Easy for customers to respond
- Capture feedback from every interaction
Manage & Respond
Stay on top of your reputation.
- Address negative reviews quickly
- Respond fast to build trust
- Highlight positive experiences publicly
Insights & Improvement
Use feedback to grow your business.
- Monitor trends and identify areas to improve
- Understand what drives customer satisfaction
- Make informed business decisions
Merchant stories
What Our Customers Are Saying
Real merchants, real results — in their own words.
We were looking for a better way to communicate directly with our customers, especially for specials and updates. Customer Connect turned out to be exactly what our business needed. It’s affordable, easy to use, and flexible. Our customers sign up via QR code or kiosk, and we can quickly send messages, promotions, and track results. I expect this platform to be a big benefit to our business.
This platform helps us easily connect with our guests! This company is great to work with!
This software has been a great addition to my local store marketing. I have several stores with 3,000+ customer sign-ups! This large database allows me to increase revenue by sending out textALERTS about $5 Friday, promote additional offers and or sell gift cards!
FAQ
Got Questions? We’ve Got Answers.
Still have unanswered questions and need to get in touch?
A text marketing and communication platform that helps businesses connect with customers and employees via SMS. It lets you send promotions, reminders, and automated messages to drive engagement and increase revenue.
- Customers opt in via text, QR code, web form, or in-store kiosk.
- You send messages like promotions, event reminders, or loyalty rewards.
- Customers respond and engage, helping you drive repeat business.
Any business can use Customer Connect. It’s a particularly strong fit for:
- Retail & restaurants — coupons, loyalty rewards
- Salons & gyms — appointment reminders, promotions
- Service businesses — customer updates, scheduling
- Healthcare & dental offices — patient reminders
- Corporate teams — employee alerts, shift updates
Most merchants are live within a few days. We register your dedicated toll-free texting number, walk you through step-by-step onboarding, and help you import or grow your first contact list with QR codes, web forms, and kiosks.
Yes. TCPA and CTIA safeguards are built in — verified opt-in capture, automatic STOP handling, non-marketing list updates, and full message history for audits. See the Compliance page for the details.
It Starts with a MessageIt Ends with Loyalty
Book a 20-minute walkthrough with a Growth Specialist and see exactly how much revenue your customer list is leaving on the table.
No contracts to review on the call. No pressure. Just a plan.