98% Open Rates
Get your message in front of nearly every customer, every time.
SMS & MMS
Turn Every Text Into an Opportunity
More than marketing. More than loyalty. We help you stay connected with customers, employees, and prospects at every stage.
10,000+ merchants served.
4.9 average merchant rating
4.9 average merchant rating
Contacts addedThis month+1,284
Offers redeemedThis month937
Attributed revenueThis month$21,480
Features and benefits
What You Get With SMS/MMS
Simple, fast, and effective messaging for your business.
Personalized Messaging
Make every text feel like it’s written just for them.
Instant Delivery & Responses
Send time-sensitive offers and reminders your customers can act on right away.
Trackable Results
Measure opens, clicks, and redemptions to prove ROI with every campaign.
Two-Way Conversations
Build stronger relationships by letting customers reply directly.
More Than Just Words
Showcase products, share promotions, and stand out with visual messages.
What you get with SMS/MMS
Simple, Fast, and Effective Messaging
Three jobs your text number does from day one.
Boost Customer Loyalty
Turn one-time buyers into repeat customers.
- Reward frequent customers with exclusive offers via text
- Send loyalty reminders, promotions, or birthday messages
- Stay top-of-mind without cluttering inboxes
Recover Lost Revenue
Bring back customers who went quiet.
- Send “We Miss You” messages to inactive customers
- Offer time-sensitive deals to reignite engagement
- Track redemptions to see which messages drive results
Simplify Customer Support
Make it easier for customers to reach you.
- Answer questions through two-way texting
- Reduce wait times compared to phone or email
- Share updates, confirmations, or instructions instantly
Getting started
From Sign-Up to Send: Easy SMS/MMS Setup
Follow a few simple steps to start texting your customers, drive engagement, and generate revenue.
1
Get Dedicated Text Number
We automatically assign and register a dedicated text number exclusively for your business.
2
Add Contacts
Start adding contacts to text using the upload tool and other growth tools.
3
Start Engaging
Start increasing revenue and better engaging leads, customers, staff, and recruits.
Results
Big or Small, Results That Stand Out
Drive business growth with Customer Connect, proven through our customers’ achievements.
211+RedemptionsAverage monthly redemptions for an active single-location merchant.
$2,000Added RevenueTypical monthly revenue lift attributed to trackable text offers.
98%Open RateSMS is opened at rates more than double email marketing.
Merchant stories
What Our Customers Are Saying
Real merchants, real results — in their own words.
We were looking for a better way to communicate directly with our customers, especially for specials and updates. Customer Connect turned out to be exactly what our business needed. It’s affordable, easy to use, and flexible. Our customers sign up via QR code or kiosk, and we can quickly send messages, promotions, and track results. I expect this platform to be a big benefit to our business.
This platform helps us easily connect with our guests! This company is great to work with!
This software has been a great addition to my local store marketing. I have several stores with 3,000+ customer sign-ups! This large database allows me to increase revenue by sending out textALERTS about $5 Friday, promote additional offers and or sell gift cards!
FAQ
Got Questions? We’ve Got Answers.
Still have unanswered questions and need to get in touch?
A text marketing and communication platform that helps businesses connect with customers and employees via SMS. It lets you send promotions, reminders, and automated messages to drive engagement and increase revenue.
- Customers opt in via text, QR code, web form, or in-store kiosk.
- You send messages like promotions, event reminders, or loyalty rewards.
- Customers respond and engage, helping you drive repeat business.
Any business can use Customer Connect. It’s a particularly strong fit for:
- Retail & restaurants — coupons, loyalty rewards
- Salons & gyms — appointment reminders, promotions
- Service businesses — customer updates, scheduling
- Healthcare & dental offices — patient reminders
- Corporate teams — employee alerts, shift updates
Most merchants are live within a few days. We register your dedicated toll-free texting number, walk you through step-by-step onboarding, and help you import or grow your first contact list with QR codes, web forms, and kiosks.
Yes. TCPA and CTIA safeguards are built in — verified opt-in capture, automatic STOP handling, non-marketing list updates, and full message history for audits. See the Compliance page for the details.
It Starts with a MessageIt Ends with Loyalty
Book a 20-minute walkthrough with a Growth Specialist and see exactly how much revenue your customer list is leaving on the table.
No contracts to review on the call. No pressure. Just a plan.