Drive engagement with targeted text campaigns, personalized messages, and automated follow-ups that keep your customers connected and coming back.
Reach your audience directly where they’re most active — on their phones.
Automatically send timely, personalized texts based on how long it’s been since a customer’s last visit.
Track every campaign in one place — from opens and clicks to redemptions and revenue.
Provide fast, convenient support over SMS: answer questions, send updates, and resolve issues quickly.
Monitor campaigns as they happen and get instant visibility into what’s working and what’s not.
Reach customers with messages tailored to their behavior or location, so every campaign is highly relevant.
Launch, measure, and improve — a loop that gets sharper every campaign.
Schedule texts to go out after visits, sign-ups, or missed visits.
Track clicks, responses, and redemptions by location or campaign.
Use built-in reports to double down on top performers and fix what isn’t converting.
Real merchants, real results — in their own words.
We were looking for a better way to communicate directly with our customers, especially for specials and updates. Customer Connect turned out to be exactly what our business needed. It’s affordable, easy to use, and flexible. Our customers sign up via QR code or kiosk, and we can quickly send messages, promotions, and track results. I expect this platform to be a big benefit to our business.
This platform helps us easily connect with our guests! This company is great to work with!
This software has been a great addition to my local store marketing. I have several stores with 3,000+ customer sign-ups! This large database allows me to increase revenue by sending out textALERTS about $5 Friday, promote additional offers and or sell gift cards!
Playbooks, benchmarks, and field notes from merchants growing revenue with loyalty and text.
In a hyper-competitive market, attracting a new customer is only half the battle — and often the more expensive half. The real opportunity is what happens after the first purchase.
Read articleAttracting new customers is essential, but retaining existing ones is far more cost-effective and profitable. Loyal customers spend more, visit more, and refer more.
Read articleReviews directly impact your Google ranking, your online reputation, and — most importantly — how many new customers walk through your door.
Read articleStill have unanswered questions and need to get in touch?
A text marketing and communication platform that helps businesses connect with customers and employees via SMS. It lets you send promotions, reminders, and automated messages to drive engagement and increase revenue.
Any business can use Customer Connect. It’s a particularly strong fit for:
Most merchants are live within a few days. We register your dedicated toll-free texting number, walk you through step-by-step onboarding, and help you import or grow your first contact list with QR codes, web forms, and kiosks.
Yes. TCPA and CTIA safeguards are built in — verified opt-in capture, automatic STOP handling, non-marketing list updates, and full message history for audits. See the Compliance page for the details.
Book a 20-minute walkthrough with a Growth Specialist and see exactly how much revenue your customer list is leaving on the table.
No contracts to review on the call. No pressure. Just a plan.
