It starts with a message. It ends with loyalty.
TCPA & CTIA compliant Call or text (806) 606-6500
Employee engagement

Insights That Move Your Team Forward

Boost team engagement with automatic check-ins, personalized recognition, and messages that keep employees motivated and connected effortlessly.

10,000+ merchants served.
4.9 average merchant rating
Last 30 days
Contacts addedThis month+1,284
Offers redeemedThis month937
Attributed revenueThis month$21,480
Features and benefits

Insights That Move Your Team Forward

Know who’s contributing, who needs support, and what’s driving results — without guesswork.

Know Who’s Performing

See who’s contributing and who needs support, without guesswork.

Track Results Instantly

Get complete visibility with instant performance tracking across every location, role, or shift.

Celebrate Top Performers

Recognize achievements the moment they happen by tracking performance in real time.

Prevent Bottlenecks

Stay ahead of potential problems with real-time visibility into your operations.

Motivate Through Impact

Empower your team by showing them exactly how their work contributes to overall success.

Turn data into action

Turn Data Into Action

Everything your team does with customers, visible in one place.

Track Every Interaction

View customer conversations and campaign responses in one place for better visibility.

  • One thread per customer, shared across the team
  • Notes and assignments keep everyone aligned
  • Nothing falls through the cracks

Spot What’s Driving Results

See what messaging and campaigns are working best.

  • Compare performance by person or location
  • Double down on what drives results
  • Real-time, not end-of-month

Work Smarter, Not Harder

Review message and campaign performance to make better decisions over time.

  • Trends surface automatically
  • Coach with evidence, not hunches
  • Improvements compound each month
Merchant stories

What Our Customers Are Saying

Real merchants, real results — in their own words.

We were looking for a better way to communicate directly with our customers, especially for specials and updates. Customer Connect turned out to be exactly what our business needed. It’s affordable, easy to use, and flexible. Our customers sign up via QR code or kiosk, and we can quickly send messages, promotions, and track results. I expect this platform to be a big benefit to our business.
AS Anna SullivanCarl’s Catfish
This platform helps us easily connect with our guests! This company is great to work with!
DS Daniel S.Rafferty’s
This software has been a great addition to my local store marketing. I have several stores with 3,000+ customer sign-ups! This large database allows me to increase revenue by sending out textALERTS about $5 Friday, promote additional offers and or sell gift cards!
PR Paul R.Smoothie King
FAQ

Got Questions? We’ve Got Answers.

Still have unanswered questions and need to get in touch?

A text marketing and communication platform that helps businesses connect with customers and employees via SMS. It lets you send promotions, reminders, and automated messages to drive engagement and increase revenue.

  • Customers opt in via text, QR code, web form, or in-store kiosk.
  • You send messages like promotions, event reminders, or loyalty rewards.
  • Customers respond and engage, helping you drive repeat business.

Any business can use Customer Connect. It’s a particularly strong fit for:

  • Retail & restaurants — coupons, loyalty rewards
  • Salons & gyms — appointment reminders, promotions
  • Service businesses — customer updates, scheduling
  • Healthcare & dental offices — patient reminders
  • Corporate teams — employee alerts, shift updates

Most merchants are live within a few days. We register your dedicated toll-free texting number, walk you through step-by-step onboarding, and help you import or grow your first contact list with QR codes, web forms, and kiosks.

Yes. TCPA and CTIA safeguards are built in — verified opt-in capture, automatic STOP handling, non-marketing list updates, and full message history for audits. See the Compliance page for the details.

It Starts with a MessageIt Ends with Loyalty

Book a 20-minute walkthrough with a Growth Specialist and see exactly how much revenue your customer list is leaving on the table.

No contracts to review on the call. No pressure. Just a plan.