Customer Insights
Understand consumer patterns and behaviors.
Data analytics
Data That Powers Smarter Connections
Beyond messaging — track, analyze, and optimize every conversation to grow your business smarter.
10,000+ merchants served.
4.9 average merchant rating
4.9 average merchant rating
Contacts addedThis month+1,284
Offers redeemedThis month937
Attributed revenueThis month$21,480
Features and benefits
What You Get With Data Analytics
Track performance. Prove ROI. Grow faster.
Segmentation Data
Target messages with precision.
Performance Dashboards
Visualize results in a single view.
Campaign Comparison
Know which texts drive the best ROI.
Export Reports
Share insights with your team easily.
Redemption Tracking
See exactly how many customers redeem each promotion.
What you get
Track Performance. Prove ROI. Grow Faster.
From first opt-in to attributed revenue, in one view.
Measure Every Signal
Nothing happens on the platform that you can’t see.
- Opt-ins, check-ins, clicks, and redemptions
- Performance by location, team, or campaign
- Real-time, not end-of-month
Segment With Precision
Send to the people most likely to act.
- Behavior and visit-recency segments
- Location-based targeting
- Reusable audiences for every campaign
Prove the Return
Tie messages to money.
- Redemption rates per offer
- Estimated revenue per campaign
- Exportable reports for your team
Merchant stories
What Our Customers Are Saying
Real merchants, real results — in their own words.
We were looking for a better way to communicate directly with our customers, especially for specials and updates. Customer Connect turned out to be exactly what our business needed. It’s affordable, easy to use, and flexible. Our customers sign up via QR code or kiosk, and we can quickly send messages, promotions, and track results. I expect this platform to be a big benefit to our business.
This platform helps us easily connect with our guests! This company is great to work with!
This software has been a great addition to my local store marketing. I have several stores with 3,000+ customer sign-ups! This large database allows me to increase revenue by sending out textALERTS about $5 Friday, promote additional offers and or sell gift cards!
FAQ
Got Questions? We’ve Got Answers.
Still have unanswered questions and need to get in touch?
A text marketing and communication platform that helps businesses connect with customers and employees via SMS. It lets you send promotions, reminders, and automated messages to drive engagement and increase revenue.
- Customers opt in via text, QR code, web form, or in-store kiosk.
- You send messages like promotions, event reminders, or loyalty rewards.
- Customers respond and engage, helping you drive repeat business.
Any business can use Customer Connect. It’s a particularly strong fit for:
- Retail & restaurants — coupons, loyalty rewards
- Salons & gyms — appointment reminders, promotions
- Service businesses — customer updates, scheduling
- Healthcare & dental offices — patient reminders
- Corporate teams — employee alerts, shift updates
Most merchants are live within a few days. We register your dedicated toll-free texting number, walk you through step-by-step onboarding, and help you import or grow your first contact list with QR codes, web forms, and kiosks.
Yes. TCPA and CTIA safeguards are built in — verified opt-in capture, automatic STOP handling, non-marketing list updates, and full message history for audits. See the Compliance page for the details.
It Starts with a MessageIt Ends with Loyalty
Book a 20-minute walkthrough with a Growth Specialist and see exactly how much revenue your customer list is leaving on the table.
No contracts to review on the call. No pressure. Just a plan.